Shipping policy

💎 FOREVA BEAUTY – Shipping Policy

Last updated: 1/11/2025

 

Thank you for shopping with FOREVA BEAUTY.

We’re proud to deliver premium Korean skincare and cosmetics straight to your door — with fast, reliable shipping across the UAE and worldwide.

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🚚 1. Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order ships, you’ll receive a tracking number by email or SMS.

Orders placed on weekends or public holidays will be processed the next working day.

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🌏 2. Shipping Locations

We currently ship to:

United Arab Emirates (UAE) 🇦🇪

GCC (KSA, Qatar, Kuwait, Bahrain, Oman)

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📦 3. Shipping Methods & Delivery Time

Region Method Estimated Delivery Cost

UAE (Main Cities) Express Shipping 5–8 business days FREE for orders over AED 150 <br> AED 25 flat for orders below AED 150

GCC (KSA, Qatar, Kuwait, Bahrain, Oman) Standard International Shipping 7–12 business days AED 35–45 (calculated at checkout)

Rest of the World Standard Shipping 10–20 business days Based on weight & destination

🕐 Note:

Delivery time includes supplier handling and customs clearance, as we ship directly from our Korean warehouse partners to ensure authenticity and freshness.

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💳 4. Order Tracking

Once your order ships, you’ll receive:

A tracking link via email or SMS

Regular updates until delivery

You can also track orders anytime through our “Track My Order” page.

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🌿 5. Customs, Duties & Taxes

All Korean skincare products are shipped in compliance with UAE customs regulations.

Customs fees or VAT (if any) are the responsibility of the customer, unless otherwise stated.

We make every effort to ensure smooth clearance and fast delivery.

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💧 6. Shipping Partners

We work with trusted logistics providers to guarantee safe and timely delivery:

DHL Express, FedEx, Korea Post EMS, and UAE local couriers (for last-mile delivery).

All parcels are packed securely and shipped with tracking and insurance.

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📬 7. Address Accuracy

Please double-check your shipping address before confirming your order.

We cannot be held responsible for delays or lost parcels caused by incorrect addresses provided at checkout.

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🔁 8. Failed Deliveries / Returned Parcels

If a parcel is returned due to:

Incorrect or incomplete address, or

Repeated delivery attempts with no response

➡️ You may be charged a re-shipping fee (AED 25) to resend the package.

We’ll contact you via email before re-shipping.

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💙 9. Shipping Delays

Although rare, shipping may be delayed due to:

Customs inspections, flight delays, or weather conditions.

We appreciate your patience — our support team will assist you immediately if your parcel is delayed beyond the estimated timeframe.

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📞 10. Need Help?

Our support team is always here for you.

📩 Email: support@forevabeauty.com

🕘 Hours: Sunday–Thursday, 9 AM – 6 PM (UAE Time)

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✨ FOREVA Promise

> We ensure every order is shipped with care, love, and authenticity — because your beauty deserves FOREVA-quality delivery.